Hotel ratings

Ratings are used to symbolize the overall quality, level of service, food standard and range of facilities available in any given hotel property. The criteria applied within each country varies depending on the specific requirements established by the relevant issuing body but the outlines below will give a general understanding of what can be expected within each category: (THESE RATINGS ARE FOR INFORMATION PURPOSES ONLY AND ARE NOT A GUARANTEE OR WARRANTY OF ANY KIND BY ESTRAVEL)

• Tourist class
  Usually denotes independent and name brand hotel chains with a reputation for offering consistent quality amenities. The hotel is usually small to medium-sized and conveniently located to moderately priced attractions. The facilities include telephones and TV's in the room. Some hotels offer limited restaurant service; however, room service and bellhop service is usually not provided.
• Superior tourist
  Typically these hotels offer more spacious accommodations that include well-appointed rooms and decorated lobbies. Bellhop service is usually not available. They are often located near major expressways or business areas, convenient to shopping and moderate to high priced attractions. The hotels usually feature medium-sized restaurants that offer service from breakfast to dinner. Room service availability may vary. Valet parking, fitness centers and pools are often provided
• First class
  Mostly large, formal hotels with smart reception areas, front desk service and bellhop service. The hotels are most often located near other hotels of the same calibre and are usually found near shopping, dining and other major attractions. The level of service is well above average and the rooms are well lit and well furnished. Restaurant dining is usually available and may include more than one choice. Some properties will offer continental breakfast and/or happy hour delicacies. Room service is usually available during most hours. Valet parking and/or garage service is also usually available. Concierge services, fitness centers and one or more pools are often provided.
• Deluxe
  These are hotels that offer only the highest level of accommodations and services. The properties offer a high degree of personal service. Although most five star hotels are large properties, sometimes the small independent (non-chain) property offers an elegant intimacy that cannot be achieved in the larger setting. The hotel locations can vary from the very exclusive locations of a suburban area, to the heart of centre. The hotel lobbies are sumptuous, the rooms complete with stylish furnishing and quality linen. The amenities often include: VCR's, CD stereos, garden tubs or Jacuzzis, in-room video library, heated pools and more. The hotels feature up to three restaurants all with exquisite menus. Room service is usually available 24 hours a day. Fitness Centers and valet and/or garage parking are typically available. A concierge to assist you is also available.

Room types

• Twin room (twin) contains two single beds in the same room
• Double room (dbl) contains one double bed
• Single room (sgl) contains one single bed
• Twin/double room for sole use (dsu) contains two single or one double bed in the same room, to be occupied by one person
• Extra bed (xbed) sofa bed or rollaway bed, suitable for one person
• Crib or baby cot (cot) suitable for a child under the age of 2 years
• Double deluxe/Junior suite/Suite contains two single/one double beds in the same room, to be occupied by one or two people

Extras must be paid (such as incidental charges, meals, meal supplements, mini-bar, dry cleaning and laundry) prior to your departure from the hotel.